Shipping and FAQs

HOW LONG WILL ORDER PROCESSING TAKE?

Orders typically take 1-3 days to process before they ship – excluding weekends and holidays. 

HOW LONG IS THE SHIPPING TIME ?

Please allow 3-10 days for delivery.

 

There are circumstances that are out of control (natural disasters, holidays, weather, etc) that may cause shipping postponements. While most packages will arrive on time, there may be circumstances and delays that our carriers may experience. For this reason, we do not guarantee the exact delivery time; delivery issue is the responsibility of the shipping company.

If your order hasn’t arrived in the estimated delivery times, please contact our support team at Support@MildlySerious.com

 

DO YOU ACCEPT ORDERS WORLDWIDE?

Yes, we accept orders from all over the world. 

I'VE ENTERED THE WRONG SHIPPING ADDRESS. CAN I CHANGE IT?

If this happens to you, email us as soon as possible and we may be able to take care of it. However, we can't promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won't be able to stop it.

 

WHAT IF I AM NOT HOME DURING THE DELIVERY?

Anyone at home can receive the package on behalf of the customer. Usually the postman will leave a collection slip if nobody is at home and you may collect your parcel at your nearest post office.

I HAVE A QUESTION ON MY ORDER OR ON YOUR STORE THAT IS NOT YET ANSWERED HERE, HOW DO I GET A HOLD OF YOU?

Please don't hesitate to contact our support team at Support@MildlySerious.com